NZOIA Membership and Course Fees Policy

Courses

Course fees must be paid in full by the application closing date, which is 6-8 weeks before the course begins.

Applications are accepted on a first in (with complete documentation and payment in full), first accepted basis. We strongly recommend paying and completing documentation as soon as possible to confirm your place on the course. 

When you have applied for a course, you are taken to our secure payment page where you can pay via credit card, or request an invoice and pay via internet banking. 

Course Fees - Refund Policy

If you withdraw before the closing date, you will receive a full refund of your fee or you may transfer it to another course.

If we decline your application because the course is full or you do not meet the required prerequisites, you will receive a full refund of your fee or free transfer to another course. 

If NZOIA cancels a course, you will receive a full refund of your fee or free transfer to another course. If you paid for a new membership at the same time, we will refund your membership if you wish.

If you withdraw after the closing date of a course, the fee is non-refundable. It is transferable only for the same applicant and course, less the applicable cancellation fee for the circumstances listed below. Medical certificates/other proof will be required within 2 weeks of the course finishing. Email This email address is being protected from spambots. You need JavaScript enabled to view it. asap to withdraw and apply for a transfer.

Cancellation fees are charged to help recoup some of the costs resulting in the withdrawal (e.g. loss of income and administration processing). After the closing date, NZOIA is committed to a number of fixed overheads in running the course (assessor fees, flights etc.) which is why the fee becomes non-refundable. Fee transferals for the below circumstances, after the closing date, is a gesture of good will in your time of need, and usually results in a loss absorbed by NZOIA due to course expenses being greater than income.

Exceptional circumstances: Transferable less cancellation fee: $50 per day of course (Full days only).

• Bereavement of an immediate family member (spouse/partner, parent, child, sibling, in-law, grandparent or grandchild)
• Medical Emergency/accident requiring surgery or hospitalisation for the applicant or the applicant’s spouse/partner or child
• Serious injury/medical event that prevents participation in the course (e.g. fracture, serious sprain, serious head injury/concussion) 

Sickness/injury which prohibits participation in the course:

We understand that sometimes things happen suddenly in the lead up to a course. Sickness/injury withdrawals not covered by exceptional circumstances will be considered on a case by case basis and are dependent on a number of factors. A medical certificate must be provided. If approved, 50% of your course fee will be transferable.

All transfers and credit notes must be used (or refunded if applicable) during the following two membership years, expiring on 30 June. 

Other Costs

Candidates have additional costs associated with:

• Transport to and from the course, and during the course.
• Food
• Accommodation, including any hut fees.

The course fee covers less than 50% of the costs to run the qualification scheme. 
This includes: 

• Assessors fees, and expenses of travel to the venue, food and accommodation. 
• Organisational and administrative costs.
• Operational costs of the Technical Sub Committee - the group responsible for monitoring, developing and managing the qualification scheme. 

NZOIA absorbs over 50% of the course scheme costs. This is achieved through significant effort being invested by the board and staff to reduce costs and access funding from organisations such as Sport NZ.

 

Membership

Membership is not considered current until payment has been made in full. 

Members with current qualifications must maintain Registered membership to keep their qualifications registered as part of the registration and revalidation process. If you no longer instruct or guide in a particular discipline, or are temporarily out of the workforce (such as for child care or an overseas trip), then you may put your qualifications ‘on hold’ until you require them in future. If all qualifications are on hold you may downgrade to Associate Membership.

Annual membership fees are valid from 1 July to 30 June. 

New members who join from 1 April will be valid until 30 June the following year. New Registered members who join from January to March will receive 50% off the current membership year fee.

Renewal invoices are issued in May and due on 1 July. Unpaid members qualifications as at 30 September will become unregistered. Unpaid renewal invoices are written off in January.

As per the constitution, members who wish to resign must do so in writing.

If NZOIA cancels a course or declines your application and you paid for a new membership at the same time, we will refund your membership if you wish.

 

Credit Notes

Credit Notes can only be applied to purchases as stipulated on the credit note and may expire dependent on the terms outlined on the credit note.  All credit notes must be used (or refunded if applicable) during the following two membership years, expiring on 30 June. Expired credit notes will be written off.

 

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